FAQs – Kegs, Rentals, Gas & Equipment | Brew Crew Kegs

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Delivery & Collection

Do you deliver, and what does it cost?

We deliver and set up kegs, rental equipment and gas all over Ireland ourselves — the delivery fee is calculated by distance.

We ship smaller items and parts — John Guest fittings, wash bottles, PerfectDraft kegs — via DPD for €10. Larger boxed items, like fully boxed coolers, fridges and tap systems, can go by pallet for €100.

For normal domestic deliveries we do ourselves, the flat fee is €50 to deliver and €50 to collect within 20km of our Dublin 12 depot. Beyond that, both legs together are charged at €1.125 per kilometre travelled (€0.91 ex VAT), calculated on the full round trip.

Your exact shipping cost is calculated at checkout from your Eircode. We're Dublin-based, so delivery to distant counties can get expensive — you can always collect from our depot in Dublin 12, free of charge.

Want a number for your own address before you order?

Try our Delivery Cost Estimator →

When do deliveries and collections happen?

We generally deliver rental systems on Thursdays and Fridays and collect the equipment on Mondays (or Tuesdays) — happy to deliver earlier in the week if it suits your event. Saturday deliveries and evenings can be arranged, but additional rates may apply.

We also handle keg and gas drop-offs, technical inspections, installations, corporate events and site visits, and everything in between — we'll always get in touch to organise a day and time that works for both of us, and our technician provides updates from the road on the agreed day.

All delivery days and times selected online are a request only, not a guarantee.

Can I collect and return myself? (rentals)

Yes, and you can mix and match: delivery, setup and collection by us; delivery and setup by us with return by you; or collection and return both by you.

If you've a sore head after the weekend and aren't in the mood to lug it back, we can organise a collection even for orders picked up in store — normal fees apply.

Do you deliver to Northern Ireland or the UK?

Our site doesn't currently allow NI addresses to be selected at checkout, but we can ship smaller items via post or courier on request — we just need the full address. The same applies to England, Wales and Scotland. The rate varies but is rarely much more than our standard €10 fee; larger items can go by pallet, with a price available on request.

For rental equipment, the per-km rate makes self-delivery to the North impractical — your best bet is to collect yourself, or arrange a third party to collect and return it for you.

What needs to be ready for an easy delivery?

  • A solid table or counter-top to clamp to, if you're not hiring one of our bar counters — the clamp suits counters 20mm to 70mm thick. Flimsy plastic picnic tables are best avoided.
  • Mains electricity to plug the unit in. You may need an extension cable; we can only supply those to delivery customers.
  • Furniture moved in advance and an area designated for our equipment. If it's living outside, some cover when it's not in use.
  • A clear route in — cars and wheelie bins are real obstacles when moving heavy gear.
  • You don't need to wash glassware after use — we run it through our own cleaning process once it's returned.

We carry a limited number of larger clamps and usually bring a spare out on the road — if your counter is thicker than 70mm, just give us the exact thickness in advance and we'll do our best to bring the right one.

And a read of our terms of service. After that you're on your own to enjoy the best draught in the country.

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Getting A Quote For Your Event

I'm planning an event — how do I get a price?

Tell us five things and we can quote quickly: the date, where it's happening (an Eircode is ideal), roughly how many guests, which beers you'd like, and whether you want delivery or you'll collect.

For most parties the website will give you a competitive quote directly. For larger events (over 100 guests) or bespoke requests, get in touch and we'll build it for you.

Prefer to talk it through? We're always happy to help by email at sales@brewcrew.ie or by phone on 01 440 1962 (voicemails get callbacks).

Can I change my order after I've booked?

Of course — just let us know, ideally with plenty of notice. If it's last-minute, we'll check what's available and do our best to accommodate: extra or different kegs, more or less glassware, a bar counter, timing changes, and everything in between.

This can get trickier with non-stock kegs ordered in specifically for your event, but we'll always try to stay flexible where we can.

When do I need to order by?

If you're renting a keg and equipment for the weekend, orders need to be placed and prepaid by Wednesday at 1pm for collection. Later orders are often possible — call us on 00353 1 440 1962 and we'll confirm availability.

Can I get a discount on a bigger order?

We don't offer volume discounts as standard. Trade customers — brewers, beer technicians, distributors and so on — can get bulk discounts on items like JG fittings, couplers, cleaning solution, nozzles and beer/gas line.

We do regularly run offers — check the deals on kegs, rentals and equipment section of the site — including shortdated beer, promotional tap rental discounts, PerfectDraft deals and bundles, and refurbished or trade equipment (coolers, taps, couplers, regulators, etc.).

How does Christmas booking work?

Christmas is booked through a dedicated section and booking portal on the site rather than the normal rental flow, since collection and return dates shift around the holidays. Typically you collect in early-to-mid December and return in early January — deliveries and January collections follow a similar pattern. Rates combine the weekend rollover fees for the extended period plus the first weekend's hire.

We do get fully booked, so get your order in early. If we are, we can put you on a standby list and come back to you if capacity opens up.

Exact Christmas hours are confirmed each year around September, once we know how the days fall.

What's your cancellation policy?

Cancel with no charge up to 7 full business days before the event. Within 5 full business days, 10% of the estimated cost. Within 2 calendar days, 30%. Within 24 hours, 70%.

We don't like applying these, but where significant planning has gone in we have to recoup some of the labour and overhead.

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Kegs

How many pints in a keg?

At 568ml, a standard IE/UK pint: a 20L keg gives 35.21 pints, a 30L gives 52.82, and a 50L gives 88.03.

How many pints are in a litre?

1 litre works out to 1.76 imperial pints — the standard pint size used in Ireland and the UK. Handy for converting between litre keg sizes and pint counts.

What does ABV mean?

ABV (alcohol by volume) tells you how much pure alcohol is in a drink, shown as a percentage — the millilitres of ethanol in every 100ml of the drink, measured at 20°C. It's the standard measure used worldwide for alcoholic drinks, so a beer's ABV means the same thing here as it does anywhere else. For the full technical definition, see the Wikipedia entry on alcohol by volume.

What size are the kegs?

These cover about 90% of steel kegs in Ireland, though some kegged abroad differ slightly in shape at the same volume (Hoegaarden, for example).

20L — 236mm diameter, 568mm high. 30L — 394mm diameter, 370mm high. 50L — 394mm diameter, 532mm high.

If you're fitting a keg under a counter or inside a fridge, factor in another 100mm on top of keg height for the coupler once it's connected.

Can you set a keg aside and I'll pay when I collect?

For non-stock items we need payment in advance. For stock kegs we should never run short — drop down and see what we have.

When will something out of stock be back?

There's normally a 1–3 working day lead time from when you order, depending on the supplier — some have specific weekly delivery days. Your best bet is to order early in the week for a weekend event. When in doubt, check the stock tiles on each keg's product page.

For PerfectDraft, we place regular orders, though stock on certain SKUs can occasionally run low in the UK — that's outside our control. For equipment coming from our manufacturing suppliers, lead times have run to around 6 weeks.

Either way, click Notify me when available on the product page and pop in your email — you'll hear as soon as it lands.

I'm not happy with the quality of a keg — do you take it back?

Our quality control returns policy is 5 working days. Flag any issue as soon as you can so we've a chance to help. After 5 days from purchase we can't accept returns on beer.

Kegs can occasionally be faulty — a cracked spear is the usual culprit — and we're happy to broker the return to the brewery on your behalf.

If less than 5L has gone we credit the full cost of the keg, so you can swap it straight out for a fresh one. If more, we credit pro rata — a 30L keg at €175 works out at €5.83 a litre, so 21L remaining is a €122.50 refund.

Before we can process it, email sales@brewcrew.ie with at least five photos (equipment, settings, pints poured, etc.) and answers to: was the keg bought from us, what date was it tapped, what date is on the keg, what temperature is your cooler (use a thermometer), what pressure is your regulator set to, what gas mix are you using, is this the first keg on this system, and when was the last good keg used.

My pints aren't pouring right

To give you a full diagnosis, we need to understand the problem properly — send us pictures and, ideally, a video of your setup to sales@brewcrew.ie.

Often we can spot something from photos alone. A phone call walkthrough covers most other issues, and we also offer technical call-outs, in-person support and a drop-in cooler repair service, so we'll get you sorted either way.

Before you get in touch, it's worth checking: is the cooler on and working; is the beer cold — or perhaps too cold; is the gas on, and is there gas left in the cylinder; is the PSI correct; are there bubbles or air pockets forming directly above the keg; have the lines been cleaned; how long has the keg been on; is the glass clean; is there debris in the nozzle.

Pouring lager? Make sure the flow control is adjustable, and that it's slowed down enough for the right balance of speed and foam head, with the handle pulled all the way forward.

Pouring stout? Head yellowish, bubbles in the head, head too big or too small, not clinging to the glass, not creamy enough, settling too fast, or a bitter or sour taste? Read our Guinness quality guide.

What do I do with the empty keg, and can I return one I didn't use?

Bring your empty (or empties) back to us whenever you're ready — Heineken, Guinness and a variety of other breweries and distributors uplift empties from us weekly. Same goes for kegs with some beer left in them. Can't get back to the depot? You can also book an Empty Keg Collection.

You no longer pay a deposit on stock kegs, even if you don't have an empty to trade — just return the empty and we'll send it back to the right brewery for you.

Untapped kegs can be refunded after your event, less a €30 restocking fee per keg, if returned within 5 working days of the original order.

We do reserve the right to charge a deposit on some craft or international kegs, especially in larger quantities.

Do you sell PerfectDraft or other small kegs?

We sell PerfectDraft machines and PerfectDraft kegs and bundles — no other types of small kegs or microdraught, including Blade and The Sub/Torp.

We have a large range of beers to choose from. Due to the varied stock we hold, some occasionally date out, and these are always sold at a discount. We also often run promotional bundles.

We ship nationwide with DPD for €10, plus a €5 refundable keg fee per keg ordered, credited back when the empty is returned.

We accept all empty PerfectDraft kegs back, even if they weren't originally purchased from us — you just need to have a transaction with us to the value of the refund sought. Rock up or order online, bring any number of empties for refunds — no codes, no points, just refunds on sales.

Empties can also be booked for uplift via our PerfectDraft boxed return page, and DPD will collect. This is a DPD service — their customer service number is (090) 642 0500. Be sure to include a copy of your receipt in the box (you'll have received one on delivery, or by email if you can't find the paper copy). We'll process your refund as soon as we receive the keg(s).

We no longer repair Blade machines, as replacement parts are too difficult to source. Alan Connor (085 755 1088) runs the New Ireland Blade Owners Group on Facebook and is well connected to the NI/UK Blade repair network — happy to point Blade customers his way.

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Renting Equipment

I'm booked in for a rental — what else do I need to do?

Everything is included: keg, tap, cooler, gas, regulator, lines. If you're not availing of a bar counter option, you'll need a solid, suitable counter to clamp the tap to, as well as a mains socket. We always appreciate when the proposed location of the system is decided in advance of our arrival.

If you're buying rather than renting, see "How much space do I need?" and "What else do I need to go with it?" in the Buying Equipment section below.

Can I rent a tap system for my party, event or wedding?

Yes, and we hold deep stock of all rental equipment. Aside from Christmas week, we guarantee availability.

Our most popular choices are the single and double tap systems — swan-neck beer font, dry cooler and everything else you need to pour. For smaller events (under 20 guests), the Pygmy counter-top unit is a great, economical option. We also offer mobile combi kegerators, well suited to corporate events.

For larger events (over 100 guests) we can build a bespoke quote around your needs.

You can also hire a bar counter and/or glassware from us, and choose any kegged product — or combination of products — available in Ireland to have pouring cold at your event.

What's included when I rent, and do you set it up?

A standard counter-mounted tap system comes with a premium chrome tap with clamp and drip tray, an electric dry block beer cooler sized to your event (no water required), all beer line, gas line and connections pre-installed, tested and cleaned, and a gas cylinder and regulator with safety box.

We deliver and set up all our jobs ourselves. Our beer technicians are highly trained, charming and efficient. A single or double keg setup is normally done in under twenty minutes, and we leave your beer ready to pour — including taking the time to show you how to work the machine and get the best results for your guests.

How many kegs will I need?

Four things decide it: how many guests you're expecting (and whether that's a firm number or open-ended); the drinking habits of the crowd; whether it's BYOB and you're just covering the people who forget; and your start and finish times.

For reference: a 20L keg pours 35 pints, a 30L pours 53, and a 50L pours 88.

Rule of thumb: the average guest drinks about 1 standard drink every 40 minutes, tapering off as the event goes on. For a 4-hour event: 240 minutes ÷ 40 = 6 drinks per guest — for 50 guests, that's 300 pints, or roughly 3–3.5 50L kegs.

Plan for the best — you can order a spare keg and return it untapped after the event for a refund, less a €30 restocking fee per keg.

Do I have to pay a deposit?

A fully refundable rental deposit of €200 is taken on all rentals, returned on the day you drop the equipment back. It covers damage, loss, or an extended rental period.

We only accept card for rental deposits. Card refunds usually land within 1–3 working days, but can take up to 10 business days — so up to 2 full weeks is possible. That timeline is outside our control.

Can I keep the equipment longer to finish the keg?

Each tap system is due back the Monday after the weekend — if Monday doesn't work for you, just let us know. An extension can be booked if you need more time; the charge per rollover is 70% of the equipment (system, glassware, bar, counter) rental charge. Outside Christmas week, we hold deep enough stock that availability for a rollover is effectively guaranteed.

Can I rent equipment without buying kegs from you?

Yes. If you've sourced kegs elsewhere we ask that they're on site before we arrive, so we bring the right fittings and can check everything works before we leave. Let us know the size, quantity and beer types in advance.

And yes, you can buy kegs without renting taps too.

Is one cylinder enough for two kegs?

We always supply enough gas for the beer we supply. Equipment rental allows for up to 2 kegs, which means a 2L cylinder — for two-tap stout-and-lager setups, we run both off the stout mix, which is the standard for short-term installations.

If you've more than 2 kegs from elsewhere, tell us and you'll need to upgrade to a larger cylinder.

Do I need two taps for two kegs?

Not if you're pouring the same beer — changing a keg is straightforward, and whether you collect or we deliver, a technician will walk you through tapping and untapping. If you're pouring two separate beers at once, we advise ordering a two-tap set-up.

What else can I hire?

Bar counters, glassware, bar accessories, bottle fridges, and beer tap dispensing equipment for house parties and corporate events. We can also deliver ice, bottle bins and chilling basins, and packaged wine, beer or RTDs for corporate events.

For corporate events we can also provide a minimum of two staff members for at least four hours, which can include a cocktail package.

Can I buy the equipment I just rented?

Delighted it went well! We'd be happy to sell you brand new equipment — take a look at the home bar range, from kegerators and coolers to Lindr countertop units. You can collect, have it shipped by courier, or book us in for an installation.

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Buying Equipment

What can I buy?

  • Home Bar Tap Systems — a professional-grade pub-style pour at home, available as single, double or triple tap. As of August 2026, these range from €1,150–€1,565.
  • Kegerator Fridges — keep kegs chilled and ready to pour, single or double tap. Fits one 50L keg, one 30L keg, or two 20L kegs. Our naked Kegland fridges (fridge only) start at €569; complete kegerators run €878–€1,096.
  • Counter Top Lindr Systems — compact, no full kegerator footprint needed, great for smaller spaces or if you want to pour elsewhere too (a holiday home, for example). Single-tap Pygmy units run €495–€675 before add-ons, and still work out under €1,000 fully kitted out — the most affordable route into steel-keg dispense at home. Double-tap Kontakt units start around €925 (boxed, ex-parts) up to about €1,700.

These prices exclude consumables (kegs and gas) and labour for depot or on-site work.

Which system should I choose?

It largely comes down to your aesthetic preferences and the space you have in mind. Some people like having everything contained in a kegerator on castor wheels that rolls in and out of view when in use. Others are specifically building a bar with a tap system in mind — the traditional Home Bar Tap System suits more permanent set-ups: man caves, converted rooms, sheds and bar units.

You can mount the tap on the counter using the clamp, bracket and drip tray, or fix it directly into the counter by drilling a hole, with a stainless steel drip tray sitting proud on top.

Lindr units tend to blend in better in a kitchen, and look smart outdoors too — on a barbecue setup or in a garden shed. Their portability makes them easy to move in and out of view, or between locations. If you don't plan on pouring stout, you can use the Lindr tap that comes with the unit in the box, which keeps costs down.

Functionally, once you've got the right balance of gas pressure and temperature, the pint quality is the same from any of our units — but the Home Bar Tap Systems are the most suitable for larger, high-volume events.

What else do I need to go with it?

A Home Bar Tap System includes the refrigerated cooler, the couplers for the beers you've chosen, a stout tap and a lager tap, all beer and gas lines, one gas regulator, and a drip tray. Lines are insulated from the cooler to the tap as standard, at no extra charge.

One 75/25 mixed gas cylinder runs both a stout and a lager line — most home bar customers choose this over a second CO2 cylinder, as it's more cost-effective and simpler to manage.

Taps come in gold or silver finish only. You can have them inset into a counter (a 45mm hole, with the drip tray centred 170mm from it) or clamp-mounted — the clamp version includes a plastic drip tray; an inset counter needs a separate drip tray that sits proud rather than flush, since flush trays corrode over time. A beer-line cleaning kit is not included.

Kontakt (double-tap) and Pygmy (single-tap) units are a little different: they come with Lindr taps included in the box at their base price — one for the single Pygmy, two for the double Kontakt. These can't pour stout as standard; add a stout tap as an option on the product page. Also included: 1.5m each of 3/8" beer and gas line with a 5/16" stem-to-3/8" push-fit, and an EU-to-UK plug adapter. Some models have a built-in air compressor so you can pour without gas — handy for a one or two-night event where the keg will be finished quickly, but not recommended beyond that. Couplers, a regulator, gas and assembly can all be added on the product page, and what's offered varies depending on your chosen delivery method.

How much space do I need?

  • Kegs: 20L — Ø236mm, 568mm high. 30L — Ø394mm, 370mm high. 50L — Ø394mm, 532mm high. Add ~100mm on top for the coupler once fitted.
  • Coolers: single-coil shelf cooler (1 product) — 255mm H × 360mm W × 425mm D. Double-coil shelf cooler (2 products) — 282mm H × 453mm W × 425mm D. Coolers need to be filled with water and require generous ventilation on all sides — preferably not enclosed in a cabinet. It sometimes works best for the cooler to sit on a shelf above the keg rather than beside it.
  • Gas cylinders: 2L — 419.5mm H × 114.5mm W. 5L — 571mm H × 127mm W.
  • Taps: font height 390mm; with taps fitted, 590mm. Can be clamped to the edge of a surface, or fixed into the counter.
  • Counter-hole drilling: a 45mm diameter hole (this reflects a 60mm nut and a ~30mm shank feeding through). Use a 300 × 180mm countertop drip tray that sits proud on the counter — don't bore a recess for it. The drip tray sits 170mm from the centre of the hole so the tap drips into the middle of the tray; it should also sit comfortably in from the counter's front edge, roughly 310mm, so the whole assembly is positioned correctly on the surface.

The keg can't sit on top of the cooler itself, but can sit on a sturdy shelf above it — a popular configuration for single-tap set-ups that are tight for space.

Is there a warranty, and what's the lead time?

There's a 12-month warranty on refrigeration and dispensing equipment. If the cooler is left within a cabinet with no ventilation, it will overheat and void the warranty — coolers and fridges need generous ventilation on all sides and can't be fully enclosed. If you're using a cabinet, we'd ask for at least 50% of the covering door panels routed out (or no doors at all), with images sent to us in advance — and if we're installing, that work needs to be done before we arrive.

Do you sell ex-rental or second-hand equipment?

We sometimes hold ex-rental stock at the depot, and usually advertise it on the website when we do. Send us a photo of your setup and what you have in mind and we can price something up — we don't take trade-ins. Ex-rental and second-hand equipment carries a shorter warranty window than new.

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Gas

How many kegs will I get from a cylinder?

A 2L bottle should dispense at least 2 full-size kegs, or 100L. A 5L should do 4–5 kegs, or 200–250L. A 10L should get you 8–10 kegs, around 400–500L.

As a rule of thumb, allow at least 1 bar of pressure per litre you want to pour — 50 bar for 50L. For cylinders over 5L this gets less accurate as the volume depletes at a slower rate.

If in doubt, always bubble-test your gas line when starting a new cylinder, and use it correctly with in-date equipment.

Using your own equipment? Check you've enough gas before ordering kegs — we only take Star Gas cylinders.

I'm not getting near that — have I a leak?

Quite possibly. Do a bubble test, and check the obvious points with the gas on for at least fifteen minutes. As a temporary measure, turn the gas off at the bottle when the system isn't in use but leave everything connected.

What are the most common sources of leaks?

Ranked from most to least common — worth checking in this order:

  1. The nut that screws into the bottle isn't tightened properly. A hand-tighten is rarely enough for the pressures beer pours at — use the correct spanner (usually 28mm or 24mm) or an adjustable wrench, never a vice grips. If there's a black plastic housing over the nut, remove it first: with the gas bottle connected, turned off and pressure bled, pry each side of the plastic away from the brass nut underneath until it pops off.
  2. The O-ring on the male thread of the regulator — cracked, disintegrating or loose. We can provide replacements.
  3. An argon or otherwise incompatible regulator, a faulty one, or one past its retest date — leaks here often show at the body of the regulator itself rather than at the nut. Buy a new reg.
  4. The regulator jumping (or being mistakenly set) above 60 PSI and triggering the safety blow-off.
  5. A coupler not in use — gas escapes from a tapping head whose handle isn't fully disengaged.

How do I set the working pressure?

There's a nut (or an adjustment handle) at the top of the regulator — sometimes workable by hand, but more often needing an allen key or flathead screwdriver. If it has a working-pressure gauge, adjust until you reach the PSI you want, bleeding pressure as you go so the needle settles. If there's no gauge it may be pre-set, and you'll need an external gauge.

What gas mix and pressure should I use?

Use 75% nitrogen / 25% CO2 for stout, and 50/50 for lager, ale and cider. If you're running one cylinder and one regulator, 75/25 is fine for Guinness and lager at the same time.

Set your regulator between 35 and 38 PSI, about 2.5 bar. Stick to 30–35 PSI if you're using a kegerator at lower temperatures.

Can I swap cylinder sizes?

Absolutely. The cylinder cost is the same across all sizes, so you can move up and down as you like. Stock levels are monitored weekly.

Can I get money back on a non-Star Gas cylinder?

No. Those belong to whoever originally supplied them — common examples are BOC and EasyGas cylinders, along with the grey and red Heineken/Murphy's cylinders, which we never charged anything against. All cylinders carry an embossed retest date, and it's unsafe to use one past it.

Do you refill gas, and what does a cylinder cost?

We don't fill gas ourselves, but we send a stillage of empty cylinders to Star Gas every week and hold as much stock as we can. We specialise in 75/25 and 50/50 mixes; we hold very limited stock of 100% CO2 (including ZIP canisters) and, occasionally, nitro.

If you have an empty Star Gas cylinder to swap, you only pay for the gas: a 2L refill is €35, a 5L is €45, a 10L is €85.

If you don't have a swap, a new cylinder is €100 on top of the gas — so a 2L cylinder and refill together is €135 including VAT. That's rent-free: we buy the cylinder back at €50 within 36 months with proof of purchase, or €30 for any Star Gas cylinder.

Just need gas for one weekend? Buy a cylinder and return it within 10 working days for the full €100 back. We extend that amnesty over Christmas.

We only take Star Gas cylinders as swaps — BOC, EasyGas, and the grey/red Heineken and Murphy's cylinders don't work, since they belong to whoever supplied them.

How did the old gas deposits work?

The historic terms ran to 1 March 2025, when we brought our cylinder terms in line with our supplier Star Gas. We offer to buy Star Gas cylinders back at €50 within 36 months with proof of purchase, or €30 for any Star Gas cylinder. If you're holding an old cylinder, talk to us and we'll sort you out.

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Parts & Compatibility

Which coupler do I need for my beer?

Our website already lets customers filter kegs by coupler type at brewcrew.ie/collections/kegs. We stock all coupler and tapping-head types:

Coupler Also called Beers / brands
U-Type UEC All Diageo beers in Ireland — Guinness, Carlsberg, Rockshore, Smithwick's, Tuborg — plus Bulmers and Budweiser. Doesn't apply to UK/NI kegs, where Guinness uses an A-Type.
S-Type European Sankey The most common type internationally. Our most popular S-type kegs: Heineken, Coors, Moretti, Peroni, Orchard Thieves, Erdinger, Hofbräu, Wicklow Wolf, and Ambush (20L only).
G-Type Grundy Used historically by many Irish craft breweries — Estrella, Hope, O'Hara's, 5 Lamps, Madri, Beck's, and 50L Ambush.
KeyKeg — Most wine and cocktail kegs — Prosecco, Pinot Grigio, Sauvignon Blanc, Malbec (WineLab core range).
D-Type American Sankey The most common system in the US — similar to S-Type but with a shorter, wider probe. Sierra Nevada in Ireland.
A-Type German Slider Slides onto the valve face — Hoegaarden, Warsteiner, and some Diageo products sold in the UK/NI.
M-Type — Mainly German-branded beer kegs — nearly identical to A-Type with a different probe configuration. Veltins.
6-Lug Sankey — A European Sankey variant with three notches rather than two — San Miguel, and sometimes Alhambra and Mahou.

Some couplers ship with fittings attached as standard; others, like Micromatic couplers, offer fittings as an add-on, reflecting how the units come to us from the manufacturer.

Do you sell replacement parts and fittings?

Yes — everything from gas regulators and couplers to individual John Guest fittings. We specialise in the most common sizes for beer dispense: 3/8" (9.5mm), 5/16" (8mm), 3/16" (~5mm) and 1/2" (12.7mm) push-fits, plus 1/2" and 5/8" threaded fittings, and we hold deep stock of beer line and insulation in those sizes. Other sizes — 1/4" and 15mm — are available in some form too.

Our John Guest range covers elbows, straights, reducers, enlargers, T and Y connectors, shut-off valves, in-line flow controls, BSPs, BSPTs, NRVs, stems, plugs and barbs. We also stock replacement O-rings, washers, gaskets, connections, nuts and bolts for taps, couplers and cleaning caps, plus technical cooler parts — pumps, thermostatic probes, LED displays, thermostats, compressors, fans and motors — and nozzles, tap internals and more.

Send us images of what you're missing or what you need, or bring your old parts or photos along when you're calling into the depot — between that and a quick chat, we can answer most part-related queries directly.

How do I order a small part without paying huge delivery?

Small parts and PerfectDraft kegs go by third-party courier (DPD), capped at €10 — select that option at checkout rather than the standard delivery option.

The other delivery option is priced for one of our own team to drive it out in a van, usually reserved for kegs, gas, rentals and services, which is why it looks expensive on a small item.

Will this part fit my existing system?

We're always available by email, phone or on a drop-in basis. The best way to make sure you're getting the right fittings or beer line is to bring a sample along or send us a picture. For specialist items like cooler pumps, we often have indicative examples or previously asked questions linked on the relevant product pages. When in doubt, just ask — we can answer most part-related queries directly once we've got enough information.

Can I return a part if it turns out I don't need it?

Yes — we apply the same 5-day policy as our keg returns. Within 5 working days of purchase (whether it's a change of mind, the wrong size, or the wrong part), we can swap it for the correct one or process a refund. We can't accept parts back weeks or months after purchase, so it's worth checking before you leave the depot or shortly after your order arrives.

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Servicing, Line Cleaning & Installation

Do you offer servicing and repairs?

Yes. Send at least five photos (and, ideally, a video) of your whole setup to sales@brewcrew.ie and book a technical inspection call-out on the site. The base price is €120 plus a delivery fee calculated by distance at checkout.

If the visit lasts 60 minutes or less, we refund €60. In practice, the service includes a visit from one of our experienced dispense technicians; checks of gas settings, temperature settings, flow speeds and water levels; a line clean; stripping, replacing O-rings, greasing and rebuilding the tap where necessary; advice on possible system improvements; a check of the overall condition and cleanliness of the system; and a follow-up invoice for any parts used or improvements made.

  • Why send pictures? They let us prepare properly for the visit, and help us anticipate any changes we'd make if it were our own system.
  • Why pay €120 upfront? The minimum cost of labour is €60 — even for a basic service or a straightforward fix, we need the full inspection fee to allow for up to two hours of work.
  • Delivery is charged separately, based on your location.
  • If the inspection is completed inside an hour, you get the second hour refunded — we can't refund delivery or the labour performed in the first hour.
  • Suspect a gas leak? Try a bubble test and check the obvious points yourself first if you can; we'll do our best to locate it otherwise, though there can be more than one leak and kegs themselves can leak at their seals. There's no refund if the source can't be located or fixed, or if a leak recurs shortly after a call-out — the minimum labour charge for a leak search alone is €60, and there's no lifetime leak-free guarantee attached to a call-out.
  • Had a full service before and having issues again? Let us know your previous order number — unfortunately we can't extend a duty of care past our technician leaving site.

For faulty coolers and fridges, we also offer a drop-in-only cooler repair service. You pay €180 upfront; most repairs are covered by that, but where there's no fault present, the cooler is beyond economic repair, or the fix was basic, we retain €80 to cover a specialist refrigeration engineer's time. In rarer cases where repair costs exceed the standard rate, we'll always contact you before proceeding. We can also rent you one of our dry block rental coolers for the duration of the repair. Typical turnaround is around 20 working days.

If your cooler or fridge is still within its 12-month warranty, drop it in for a courtesy inspection instead — units outside the warranty period go through the standard cooler repair service.

If you know there's nothing wrong with your cooler and would just like a drop-in line clean, that's available too — minimum labour of €60 per hour, with a follow-up invoice for any parts used.

We don't service or repair regulators, but we do sell them new.

We no longer repair Blade machines, as replacement parts are too difficult to source — see Alan Connor's contact details under "Do you sell PerfectDraft or other small kegs?" above.

Can I clean my own lines myself?

Yes — a full step-by-step wash-bottle walkthrough:

  1. Disconnect the keg from the beer line.
  2. Connect the S-Type Guinness Beer Line Cleaning 5L Wash Bottle to the beer line.
  3. Fill the wash bottle with the appropriate cleaning solution, mixed to the manufacturer's instructions.
  4. Pull the beer tap handle to pump the cleaning solution through the lines, cleaning the interior surfaces.
  5. Let the solution circulate for the recommended time.
  6. Rinse the lines thoroughly with clean water to remove any residual cleaning agent.
  7. Reconnect the keg.
  8. Pull the tap handle to flush the lines with beer, clearing any remaining cleaning solution.
  9. Repeat regularly to maintain hygiene and pour quality.

Do you install systems?

Yes — we carry out bespoke beer tap system installations for both domestic and commercial use.

Send us as many pictures as possible of the space you have in mind for the kegs, cooler or fridge, taps, gas and regulator. If the bar or fit-out is planned or already in progress, drawings, plans or measurements help too. We look out for adequate ventilation, sufficient space to comfortably house everything, a power supply, counter height, and whether the counter is marble or granite (which changes how we drill).

It also helps to know: roughly what sort of system you'd like; what the primary use will be (large events, smaller gatherings, casual home use, or seasonal/infrequent use); when you'd like it installed; whether the bar is ready — and if not, when it will be; and whether there are builders on site who can carry out any prep work we suggest ahead of the installation. See Buying Equipment above for more on the systems themselves.

What area do you cover for callouts?

Much like our other van delivery options, our installation service is nationwide — though outside Leinster, the delivery fee can get costly given the per-km rate beyond 20km from our depot. Many customers outside Leinster opt to have equipment collected or shipped instead, without a full installation. We do install for customers further afield who specifically want it, though most then switch to collecting kegs and gas themselves afterwards to save on delivery.

Will you service equipment I didn't buy from you?

Yes — the terms of our technical inspection and cooler/fridge repair services apply to equipment bought elsewhere too.

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Trade & Commercial

Can you supply my pub, restaurant or venue?

We're not an on-trade supplier. Whether you've recently opened, need kegs at short notice, or are looking to introduce a specific kegged product on tap, we'd recommend contacting the relevant supplier or distributor directly, who'll be happy to help. If you're not sure who that is, get in touch on 01 440 1962 or email sales@brewcrew.ie and we'll point you in the right direction.

Do you offer trade accounts or credit terms?

Yes, we can look at setting up a business or trade account with credit terms — you'll need to be an established customer with a minimum monthly or annual spend. Email sales@brewcrew.ie and we can take it from there.

Can you handle a corporate or festival event?

For a quick quote, tell us: the date, where it's happening (an Eircode is ideal), roughly how many guests, how long the event will run, which kegged or packaged products you'd like, whether you need staff, and whether you want delivery or you'll collect.

For staffing: a minimum of two staff members must be present at any staffed event for safety and service standards, and there's a minimum booking of 4 hours per staff member — a shorter event is still billed for the full 4-hour minimum per staff member.

For many events the website will give you a competitive quote directly. For larger events (over 100 guests) or bespoke requests — including festivals, outdoor events and weddings — get in touch and we'll build it for you. Email sales@brewcrew.ie or call 01 440 1962 (voicemails get callbacks).

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Orders & Admin

Where's my order?

DPD orders booked and paid for online are generally collected the following day. You should receive a DPD tracking number by email — you can track your delivery at dpd.ie/tracking. DPD provide delivery updates by email and SMS; their customer service number is (090) 642 0500. Standard delivery times are currently next working day within Dublin, and up to three working days nationwide.

If you're expecting a van delivery from us, we normally get in touch the week before or the week of your delivery, depending on the order, and our van team provide live updates on the day. If you haven't heard from us, double-check the mobile number and email you used when ordering, or call us directly on 01 440 1962.

For store pickups, we always try to have items ready ahead of your requested collection time.

Can I get a duplicate invoice or receipt?

All orders receive a standard receipt once processed. If you represent a business, you may be eligible for a VAT invoice, which we can provide by email at sales@brewcrew.ie.

How can I pay?

Online, we accept Shop Pay, Google Pay, and all Visa, Mastercard, Amex and Union Pay credit/debit cards. We also accept vouchers purchased directly from us (not One4All).

We can, in some cases, take card payments over the phone — but only for repeat customers, and normally only for collection orders. We'll ask you to bring the same payment card with you so we can confirm it, and we reserve the right to request ID and/or proof of address.

It's usually more straightforward to pay by card at checkout, or in person at the door. If you just want to reserve a keg, we can often do that without payment — give us a call and we'll give you a cut-off time for collection. If you don't collect within that window, or come through with payment, the keg goes back on general sale.

In our shop, we accept cash or card. Rental deposits are card only.

Can I get a refund through Revolut?

Refunds are processed to your original form of payment as standard. In rare circumstances, we can refund from our Brew Crew Revolut Business account to your personal account instead — we'd need six details to set up the transfer: first name, surname, mobile, email, IBAN and BIC.

How long do refunds take?

We issue refunds straight away after the event. Your card will normally receive the funds back within 10 business days, though it can take up to 2 full weeks in some cases depending on your bank's processing times — that timeline is genuinely outside our control.

How do I get in touch?

Call us on 1800 BEER ME (1800 233 763), or 00353 1 440 1962. Email sales@brewcrew.ie, or use the chatbot or contact form on our website.

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Setting Up Your Rental Equipment

    Bring the equipment to a safe, level spot, secure the gas cylinder against the kegs or the cooler, and face the cooler controls outward with good ventilation on all sides. Connect everything up before plugging the cooler in — mount the tap, connect the beer line, hand-tighten the gas hose to the cylinder and give it a final nip with a wrench, then turn the gas on a quarter turn anti-clockwise. Tap the keg, then pull the tap to bring beer and foam through before plugging in and powering on the cooler — give it up to 10 minutes to reach temperature.

    For the full step-by-step setup guide and troubleshooting steps — gas leaks, no beer pouring, foam, flat pints, a dripping or constantly-running tap and more — see our rental system instruction manual.

    ...

    Am I the only person who has read down this far on the page?

    Yes, now get some people together for a party. You are a kegged beer expert now!

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    Eircode delivery calculator

    Ballpark your delivery fee before you order

    How does the gear come back?

    Just the first 3 characters are enough.

    Covers all 139 Eircode routing keys.

    Pick a destination above and estimate the fee.

    How this is calculated

    If we collect the gear after your rental: within 20km of the depot, a flat €50 delivery + €50 collection; beyond 20km, €1.125 per kilometre of the full round trip.

    If you drop it back yourself: within 20km, a flat €50 delivery only; beyond 20km, €1.125 per kilometre of the one-way trip.

    A minimum delivery fee of €50 per leg always applies, however short the trip works out.

    Straight-line distance from the depot is multiplied by 1.3 to approximate real road distance.